*Effective Date*: 01/12/2024

At Jouner Comfort Zone ("we," "our," "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our mobile application, or engage with our services.

By accessing our website or using our app, you consent to the collection and use of your data in accordance with this Privacy Policy.

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### 1. Information We Collect

We may collect the following types of information when you visit our website or use our application:

- *Personal Information*: This may include your name, email address, phone number, shipping address, billing address, payment details, and other information necessary for processing your orders or inquiries.   

- *Account Information*: If you create an account with us, we may collect additional details such as your username, password, and preferences.    - *Transaction Information*: We collect details of the products you purchase or interact with, including order history, payment methods, and any communication you have with us.

- *Device and Usage Information*: We collect information about the devices you use to access our services, including IP addresses, browser type, operating system, device model, and usage patterns, such as pages visited, time spent on our website, and interactions with our features.

- *Cookies and Tracking Technologies*: We use cookies, web beacons, and similar technologies to enhance your browsing experience, personalize content, and analyze usage. You can control cookie settings in your browser.

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### 2. How We Use Your Information

We may use the information we collect for the following purposes:

- *To Provide Services*: To process orders, deliver products, and manage your account.

- *Customer Support*: To respond to inquiries, provide assistance, and manage returns or exchanges.

- *Personalization*: To tailor our website, app, and marketing to your preferences.

- *Marketing and Communications*: To send promotional emails, newsletters, and other marketing communications (you can opt out at any time).

- *Analytics*: To analyze usage patterns, improve user experience, and optimize our services.

- *Security*: To ensure the security of our platform and prevent fraudulent activity.

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### 3. How We Share Your Information

We may share your information in the following circumstances:

- *Service Providers*: We may share your data with third-party vendors who assist with payment processing, order fulfillment, shipping, and other services necessary for our operations.   

- *Legal Requirements*: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights, property, or safety.

- *Business Transfers*: If our business is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction.

- *Marketing Partners*: With your consent, we may share certain data with our trusted marketing partners to offer promotions and personalized ads.

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### 4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

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### 5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

- *Access and Correction*: You may request access to or correction of the personal information we hold about you.

- *Deletion*: You may request that we delete your personal information, subject to certain legal exceptions.

- *Opt-Out*: You can opt out of marketing communications by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings.

- *Data Portability*: In some jurisdictions, you may request to receive a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at email: jounercomplain@gmail.com ,

 Address :  Vill- Tetari, 
  PO+PS - Sasaram ,
  Dist - Rohtas (Bihar) 
  Pin - 821115  

 Contact:  9835654950

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### 6. Third-Party Links and Services

Our website or app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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### 7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

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### 8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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### 9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Jouner Comfort Zone 

 Address :  Vill- Tetari, 
  PO+PS - Sasaram ,
  Dist - Rohtas (Bihar) 
  Pin - 821115  

 Contact:  9835654950

 email: jounercomplain@gmail.com 

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*Disclaimer*: This Privacy Policy template is for informational purposes only and may not be suitable for all businesses. It is recommended to consult with a legal professional to ensure compliance with all relevant laws and regulations (such as GDPR, CCPA, etc.).