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1. Introduction
Welcome to Jouner Confort Zone! These terms and conditions govern your use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully.

2. Account Creation
To use certain features of our website, you may be required to create an account. You are responsible for keeping your account information, including your password, secure. Jouner Confort Zone reserves the right to suspend or terminate accounts that are in violation of these terms.

3. Product Orders
When placing an order on Jouner Confort Zone, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in product information, or suspicion of fraudulent activity.

4. Pricing and Payment
All prices listed on our site are in ($) and are subject to change without notice. Payment for purchases is due at the time the order is placed, and we accept various payment methods including (Case on Delivery, Razorpay and Wallet). You agree to pay all charges associated with your purchase, including applicable taxes and shipping fees.

5. Shipping and Delivery
We aim to deliver products within the specified timeframe, but delivery times are estimates and not guaranteed. Jouner Confort Zone is not liable for delays caused by third-party carriers or events outside of our control.

6. Returns and Refunds
We accept returns and offer refunds under specific conditions outlined in our Return Policy. To initiate a return, you must contact us within 7 days of receiving the product. Items must be returned in their original condition, and the customer is responsible for any return shipping costs unless the product is defective.

7. Intellectual Property
All content on the Jouner Confort Zone website, including text, graphics, logos, images, and software, is the property of Jouner Confort Zone and is protected by copyright and trademark laws. You may not use, copy, or reproduce any part of our content without written consent from us.

8. User Conduct
You agree to use Jouner Confort Zone only for lawful purposes. You are prohibited from using our site to engage in any activity that:

  • Violates any law or regulation.
  • Infringes on the rights of others, including intellectual property rights.
  • Distributes viruses, malware, or harmful code.
  • Attempts to gain unauthorized access to our website, servers, or data.

9. Limitation of Liability
Jouner Confort Zone will not be liable for any damages arising from the use or inability to use our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Our total liability, under any circumstance, will be limited to the amount paid by you for the products purchased through our website.

10. Changes to Terms
We may modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website. By continuing to use our services after such changes, you agree to the revised terms.

11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of these terms will be resolved in the courts of India.

12. Contact Us
If you have any questions regarding these terms, please contact us at support@jouner.com.